Frequently Asked Questions
Everything you need to know about finding your perfect look.
How do I determine the correct size for my dress?
We recommend referring to our detailed Size Guide located on each product page. Since sizing can vary between styles, please compare your bust, waist, and hip measurements to our specific brand chart for the best fit.
What is your return policy for evening gowns?
We offer a 30-day return window from the date of delivery. Items must be in their original condition, unworn, unwashed, and with all tags attached to be eligible for a refund.
How long does shipping typically take?
Standard shipping usually takes 5-8 business days within the continental US. We also offer expedited and overnight shipping options at checkout for those last-minute events.
Are the colors of the dresses accurate to the photos?
We strive to display our products as accurately as possible. However, due to different monitor settings and lighting conditions during photography, the actual color may vary slightly from what you see on your screen.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and buy-now-pay-later options like Afterpay and Klarna.
Can I track my order once it has been placed?
Yes! Once your order ships, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress.