Returns & Exchanges
We want you to feel confident and beautiful in your Ever-Pretty purchase, which is why we offer a 30-day return window for all eligible dresses in their original condition. Please ensure items are unworn, unwashed, and still have all tags attached to qualify for a full refund or exchange.
Initiate Your Request
Visit our online Returns Portal and enter your order number and email address to select the items you wish to return or exchange.
Package Your Items
Securely pack the items in their original packaging, ensuring all original tags and labels are intact to prevent damage during transit.
Ship It Back
Print your prepaid shipping label from the portal, affix it to your package, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund or ship your exchange within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing